1. What Harvest is
Harvest is software for churches and ministries, delivered over the web and as an installable mobile web app. One subscription gives your ministry its own workspace, and that workspace includes a contact and donor CRM, courses and the full Bible, events and registrations, QR check-in, and an editor for your blog, documents and sermon notes.
Your ministry's public presence is the Harvest app itself rather than a separate site you assemble in it. Every workspace gets its own address on theharvest.app, and the Ministry plan adds your own domain, your logo and your brand colour.
These terms cover your use of that software and of this website. By creating a workspace, or by using one someone has invited you into, you agree to them.
Harvest is a young product built by a small team, and we would rather say what is true than what sounds impressive. Where these terms do not promise something, it is because we are not yet in a position to promise it.
2. Your workspace and the people in it
When you subscribe you become the owner of a workspace. You can invite other administrators up to the number your plan includes, and each of them acts on your ministry's behalf.
You are responsible for who you invite, for what they do in the workspace, and for keeping sign-in credentials safe. Tell us as soon as you believe an account has been compromised and we will help you secure it.
You are also responsible for the lawfulness of what you put into your workspace — the member records you upload, the content you publish, and the messages you send from it.
3. The free trial
Harvest starts with a 14-day free trial. The trial gives you the plan you chose, with the same features and the same limits, for 14 days at no charge.
If you cancel before the trial ends, you are not charged. If you do not cancel, the subscription continues on the plan you selected when the trial ends, and the first payment becomes due at that point.
The trial length quoted here is the one the product runs today. If we change it, we will change it here in the same breath.
4. Plans, prices and billing
Harvest is sold on three plans. Prices are in US dollars, and each plan can be paid monthly or annually:
- Individual — $49 per month, or $441 per year.
- Small Team — $99 per month, or $891 per year.
- Ministry — $199 per month, or $1,791 per year.
A year paid up front costs nine months of the monthly rate. The plan you are on sets your workspace limits — contacts, administrator accounts and courses — and the features available to you; the current limits for each plan are published on the pricing page and are part of what you are buying.
Subscriptions are recurring. A monthly plan renews every month and an annual plan renews every year, charged to the card on file, until you cancel. We will always tell you before a price change takes effect on your subscription.
Subscriptions are billed by Dodo Payments, Harvest’s merchant of record — so your card statement will read Dodo Payments, not Harvest.
Card details are entered with our payment providers and are held by them, not by Harvest. We never see or store a full card number.
Cancellation, what happens to your workspace afterwards, and our position on refunds are set out in the Refund & Cancellation Policy.
5. Giving, donations and third-party processing
Subscription fees cover access to the Harvest software. Congregational giving and donation features connect directly through third-party payment rails (Stripe Connect); Harvest does not hold, control or forward donation funds, and charges a 0% platform fee on them.
In practice: your ministry connects its own Stripe account through Stripe Connect. Gifts given through your donation page, your fundraising campaigns or your livestream settle into that account, on Stripe's schedule, under your ministry's name. The money never passes through an account Harvest controls, and Harvest cannot move it, hold it back, or take a cut of it.
What that means for you: your ministry is the one receiving the gift. You set up your own donation page, your campaigns and your receipting, you are responsible for acknowledging gifts and for any tax treatment that applies to them, and Stripe's own processing fees are a matter between your ministry and Stripe under your agreement with them. If a donor asks for a gift to be refunded, that refund is yours to make from your own Stripe account — Harvest has no ability to make it for you.
The 0% platform fee applies to every plan. It is not an introductory rate, and there is no tier of Harvest that takes a percentage of giving.
6. Services you connect yourself
Some parts of Harvest run on accounts you hold directly with another provider. Where that is the case, you contract with that provider, you pay them, and their terms and prices apply to you:
- SMS is bring-your-own Twilio. You connect your own Twilio account and every message sent from Harvest is billed to you by Twilio at their rates.
- Bulk newsletters go through your own Mailchimp account, on whatever Mailchimp plan you hold.
- Giving runs through your own Stripe account, as described above.
Transactional email that Harvest itself sends — sign-in links, notifications, and the like — is sent through our provider and is included in your subscription.
We are not responsible for a third-party service being unavailable, changing its prices, or closing your account with them. If one of these connections breaks, the rest of Harvest keeps working.
7. Your content and your data
Your ministry's data is yours: your member and donor records, your courses, posts and sermon notes, your documents and files. Subscribing to Harvest does not transfer any of it to us and does not give us a claim over it.
You give us permission to store, process and display that content for one purpose only: running the service for you. That includes the ordinary mechanics of a hosted product — backups, moving data between our infrastructure providers, and showing your content to the people you have given access to.
You keep your right to take your data out. Export is never gated behind a payment, on any plan, at any point, including after you cancel.
How member data is handled, and the split of responsibility between your ministry and Harvest for it, is set out in the Privacy Policy.
8. Acceptable use
Use Harvest for ministry, and not for any of the following:
- Anything unlawful, or anything that puts the people in your care at risk.
- Uploading malware, attempting to break into another ministry's workspace, or interfering with the platform's operation.
- Sending messages your recipients have not agreed to receive, or using member contact details for a purpose the members were not told about.
- Reselling access to your workspace, or reselling Harvest itself, to someone else.
If a workspace is being used this way we will contact you first wherever we can. We may suspend a workspace without warning only where leaving it running would cause harm or break the platform for others.
9. Availability and changes to the service
We work to keep Harvest available and fast, but we do not currently offer a contractual uptime guarantee, and we would rather say so than publish a number we cannot stand behind. Planned maintenance is announced in advance where we can.
Harvest is under active development. Features are added regularly, and occasionally something changes shape. If we make a change that materially reduces what your plan includes, we will tell subscribers before it takes effect.
The software is provided as it is. We do not warrant that it will be uninterrupted or error-free, or that it will fit a particular purpose you have in mind for it.
10. Cancelling
You can cancel at any time. Cancelling ends the subscription, not your access to your own data: your workspace is downgraded rather than closed, and you are never locked out of what you have already put in.
The full detail — how to cancel, what stops, what keeps working, how long your data is kept, and when we will refund — is in the Refund & Cancellation Policy.
11. Changes to these terms
When these terms change, the updated version is published on this page and the date at the top changes with it. Where a change materially affects subscribers, we will email you rather than rely on you noticing.
Continuing to use Harvest after a change means the updated terms apply to you.
12. Contact
The quickest way to reach us is the contact form at theharvest.site/contact. It goes straight to the Harvest team, and we answer every message.
If anything in this document is unclear, ask us. We would rather explain a clause than have you agree to something you have not understood.